Mogamat Tauriq Esack

Mogamat Tauriq Esack - Group IT Manager

Mogamat Tauriq Esack

Mogamat Tauriq Esack - Professional Profile

Group IT Manager

Cape Town, South Africa
"The best way to predict the future is to create it."
— Peter Drucker

Professional Summary

Results-driven IT Systems Manager with over 10 years of progressive experience in enterprise network architecture, infrastructure optimization, and technical leadership. Proven track record of enhancing operational efficiency, implementing robust security protocols, and driving digital transformation initiatives across diverse business environments.

Adept at translating complex technical requirements into strategic solutions while effectively managing cross-functional teams to exceed service level agreements. Recognized for exceptional problem-solving abilities, vendor relationship management, and delivering measurable improvements in system reliability, performance, and cost-effectiveness.

Personal Details

Nationality:South African
Availability:1 Calendar Month's Notice
Location:Cape Town
Languages:English (Fluent)
Afrikaans (Fluent)

Core Competencies

Enterprise Network Architecture
IT Infrastructure Optimization
Technical Team Leadership
Cybersecurity Management
Strategic Problem Solving
Budget & Resource Allocation
Vendor Relationship Management
Business Continuity Planning

Professional Experience

2022

Present

IT Systems Manager

2019

2022

IT Systems/Network Admin

2016

2019

IT Systems Manager

2015

2016

IT Systems/Network Admin

Group IT Manager

April 2022 - Present

Travel Lab Group - Travelstart

  • Manage and monitor all installed systems and infrastructure to ensure highest levels of availability
  • Participate in creating and implementing IT Security policies and procedures aligned to industry standards
  • Maintain security, backup and redundancy strategies
  • Participate in the design of information and operational support systems
  • In-depth analysis of system problems and adapting methodologies to solve problems quickly in production environments
  • Research and recommend new technology to enhance reliability, availability, maintainability, and productivity
  • Provide support to ensure stable, reliable desktop and IT infrastructure systems
  • Resolve issues using problem-solving troubleshooting skills to meet commitments and Service Level Agreements
  • Interact with customers, service providers and vendors using effective customer service and communication skills
  • Advanced Microsoft migration and escalation handlingOffice 365
  • Advanced Google Workspace migration and escalation handlingGoogle Workspace

IT System Administrator

November 2019 - April 2022

Rheinmetall Denel Munition

  • Providing support and planning for critical requirements including network expansion with firewalls, routers and switches
  • Software loads, product testing, telephony, end-user support & training, vendor relations, project management
  • Server install, migration and maintenance of current servers all versions
  • Active directory, DNS, DHCP, replication, cloud replication and managing all backup methods
  • Peripheral installs including access points, routers, layer 2 switches, NAS devices

IT Manager

February 2016 - November 2019

Tecworks

  • Providing support and planning for critical requirements including network administration, computer builds
  • Software loads, product testing, telephony, end-user support & training, vendor relations, project management
  • Maintain and build all client relationships
  • Server install, migration and maintenance of current servers all versions
  • Active directory, DNS, DHCP, replication, cloud replication and managing all backup methods
  • Peripheral installs including access points, routers, layer 2 switches, NAS devices

Support Engineer / Network Operations

November 2015 - December 2016

Solid Systems

  • Project planning and implementation of firewalls (Mikrotik, Sophos, Cyberoam)MikroTik
  • Office 365 (Hybrid and cloud based) implementationOffice 365
  • Mimecast (Hybrid and cloud based) setup
  • Cisco site to site VPN configuration (ASA devices)Cisco
  • Basic Linux for hosting platform configuration
  • Assisted with NOC tasks using remote monitoring and management softwareN-ABLE
  • Provided technical support and end-user training on network, software, and computer systems
  • Support for all OS versions for Windows and MAC OSX

Reason for Leaving: Offered a senior position with flexible working hours

Network Administrator / Field Technician / Support Desk

November 2011 - 2015

Tecworks

  • Remote support via TeamViewer and RDP
  • In-depth LAN & WAN experience and logistics of hardware management
  • Hardware and software issues and upgrades on all PC and laptops
  • Running helpdesk (reports and scheduling) and project managing VPN rollout
  • Providing onsite technical support for clients on a day-to-day basis
  • In-depth knowledge of all operating systems including basic MAC experience
  • Experience in most anti-virus software including commercial use and server deployment
  • Working with VMware, ESXI (V-Sphere) and virtual desktop
  • Configuring and maintaining different types of routers
  • Server 2003 to 2012 experience with DHCP, DNS, server managementWindows Server
  • SharePoint and SQL databases, file and print servers, WSUS servers, application servers
  • Exchange 2003 to 2010 experience
  • Mimecast administrator and Gmail for Schools
  • Office 365 for schools and corporate usersOffice 365

Reason for Leaving: Career growth opportunity

Technical Expertise

Network Infrastructure

Cisco NetworkingCisco
MikroTik ConfigurationMikroTik
VPN Implementation
Network Design & Planning
Firewall Management

Systems Administration

Windows Server AdministrationWindows Server
Active Directory Management
VMware Virtualization
Office 365 AdministrationOffice 365
Linux Server Management

Security & Compliance

Network Security Implementation
Data Protection & Compliance
Disaster Recovery Planning
Security Policy Development
Cybersecurity Awareness

Management & Leadership

Team Leadership
Project Management
Budget Management
Vendor Relationship Management
Strategic Planning

Education & Certifications

Education

BCom IT Management

MANCOSA, Completed

Focus: Information Technology Management, Business Administration, Project Management

Certificate Verification

Scan QR code to verify

MANCOSA Certificate Verification QR Code

Senior Certificate (Grade 12/Matric)

Beacon Hill Senior Secondary School, 2008

Subjects: Mathematics, Physical Science, Computer Studies

Certifications

CC - Certified in Cybersecurity

ISC2

ITIL Foundation V3

ITIL

MikroTik Certified Network Associate

MTCNA

CCNA (Cisco Certified Network Associate)

Cisco

A+ and Network+ Certifications

CompTIA

Microsoft Office Specialist (MOS)

Microsoft

Network Infrastructure Essentials

Panduit

Fundamentals of Wireless LAN

Wireless

IT Management Insights & Best Practices

Sharing practical insights from over a decade of IT management experience, covering enterprise network architecture, cybersecurity implementation, team leadership strategies, and emerging technology trends in the South African IT landscape.

JIRA
January 15, 2024
8 min read

Implementing JIRA for Enterprise IT Project Management

Best practices for deploying Atlassian JIRA in large-scale IT environments, including workflow optimization, custom field configuration, and integration strategies.

Learn how to effectively implement JIRA for IT project management, including advanced workflow configurations, custom dashboards, and team collaboration strategies that have proven successful in enterprise environments.

JIRA
Project Management
Enterprise IT
Atlassian
Best Practices
January 10, 2024
12 min read

IT Infrastructure Security Best Practices for 2024

Comprehensive guide to modern cybersecurity frameworks, zero-trust architecture implementation, and threat mitigation strategies for enterprise networks.

Explore cutting-edge cybersecurity practices including zero-trust implementation, advanced threat detection, and comprehensive security policy development for modern IT infrastructures.

Cybersecurity
Network Security
Best Practices
Enterprise
Best Practices
January 5, 2024
10 min read

Network Optimization Strategies for Remote Work

Advanced techniques for optimizing enterprise networks to support distributed teams, including VPN scaling, bandwidth management, and performance monitoring.

Discover proven strategies for network optimization in remote work environments, covering VPN infrastructure, bandwidth allocation, and monitoring tools for distributed teams.

Network Management
Remote Work
VPN
Performance
Best Practices
December 28, 2023
15 min read

Cloud Migration Best Practices: Office 365 to Google Workspace

Step-by-step guide for seamless cloud platform migrations, data integrity preservation, and user adoption strategies for enterprise environments.

Master the complexities of cloud platform migration with detailed strategies for data migration, user training, and maintaining business continuity during transitions.

Cloud Migration
Office 365
Google Workspace
Enterprise
Best Practices
December 20, 2023
9 min read

IT Team Leadership in Digital Transformation

Leadership strategies for guiding IT teams through digital transformation initiatives, change management, and technology adoption in enterprise settings.

Effective leadership approaches for managing IT teams during digital transformation, including stakeholder communication, resource allocation, and performance metrics.

Leadership
Digital Transformation
Change Management
IT Strategy
Best Practices
December 15, 2023
11 min read

Disaster Recovery Planning for Modern IT Infrastructure

Comprehensive disaster recovery strategies, backup solutions, and business continuity planning for enterprise IT environments and critical systems.

Build robust disaster recovery plans with modern backup strategies, failover procedures, and business continuity frameworks for enterprise IT infrastructure.

Disaster Recovery
Business Continuity
Backup Solutions
Risk Management
Best Practices

Enterprise IT Management Expertise in Cape Town

JIRA Implementation & Project Management

Specialized in deploying Atlassian JIRA for enterprise IT environments across South Africa. Expert in workflow optimization, custom field configuration, and agile project management methodologies for distributed teams.

  • • Advanced JIRA workflow configuration
  • • Custom dashboard development
  • • Integration with development tools
  • • Team collaboration optimization

Cybersecurity & Network Infrastructure

Comprehensive cybersecurity management including zero-trust architecture implementation, advanced threat detection, and compliance frameworks for enterprise networks in Cape Town and across South Africa.

  • • Zero-trust security implementation
  • • Advanced threat monitoring
  • • Compliance framework development
  • • Incident response planning

IT Leadership & Digital Transformation

Proven track record in leading IT teams through digital transformation initiatives, implementing cloud migration strategies, and optimizing enterprise infrastructure for modern business requirements. Experienced in managing complex IT projects across diverse industries including travel, defense, and technology sectors.

Latest Articles & Insights

In-depth articles covering enterprise IT management, emerging technologies, and strategic insights from real-world implementations.

Cybersecurity
12 min read

Zero Trust Architecture Implementation in Enterprise Networks

A comprehensive guide to implementing zero trust security models in large-scale enterprise environments.

February 15, 2024
Zero Trust
Network Security
Enterprise
+1
Coming Soon
JIRA
Project Management
8 min read

Optimizing JIRA Workflows for IT Service Management

Best practices for configuring JIRA workflows to streamline IT service delivery and improve team productivity.

February 10, 2024
JIRA
ITSM
Workflow
+1
Coming Soon
Cloud Migration
15 min read

Cloud Migration Strategies: Office 365 to Google Workspace

Step-by-step approach to seamless cloud platform migrations with minimal business disruption.

February 5, 2024
Cloud Migration
Office 365
Google Workspace
+1
Coming Soon
Network Architecture
10 min read

Network Infrastructure Modernization with Cisco and MikroTik

Hybrid network solutions combining Cisco enterprise features with MikroTik cost-effectiveness.

January 30, 2024
Cisco
MikroTik
Network Design
+1
Coming Soon
Leadership
7 min read

IT Team Leadership in Remote Work Environments

Effective strategies for managing distributed IT teams and maintaining productivity in remote settings.

January 25, 2024
Leadership
Remote Work
Team Management
+1
Coming Soon
Business Continuity
11 min read

Disaster Recovery Planning for Modern IT Infrastructure

Comprehensive disaster recovery strategies for hybrid cloud and on-premises environments.

January 20, 2024
Disaster Recovery
Business Continuity
Risk Management
+1
Coming Soon
Systems Administration
9 min read

Windows Server Administration Best Practices for 2024

Modern approaches to Windows Server management, security, and optimization in enterprise environments.

January 15, 2024
Windows Server
Administration
Security
+1
Coming Soon
Virtualization
13 min read

VMware Virtualization: Performance Optimization Techniques

Advanced techniques for optimizing VMware environments for maximum performance and resource utilization.

January 10, 2024
VMware
Virtualization
Performance
+1
Coming Soon
Compliance
14 min read

Cybersecurity Compliance Frameworks for South African Businesses

Navigating cybersecurity compliance requirements and implementing effective security policies in South Africa.

January 5, 2024
Compliance
Cybersecurity
South Africa
+1
Coming Soon

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Professional References

Travellab Group

Farhaan Daniels

Head of SRE/Devops

Contact details provided on request

Rheinmetall Denel Munition

Callie Viljoen

Line Manager

Contact details provided on request

Tecworks

Nigel Metcalf

Company Owner

Contact details provided on request

Solid Systems

Melissa Arendze

Line Manager

Contact details provided on request

Travelstart

Steven Scheffler

CTO

Contact details provided on request

Get In Touch

I am open to new opportunities and collaborations. Feel free to reach out to me through WhatsApp.

WhatsApp

Let's connect and discuss opportunities over a virtual coffee